Enjoy 12 Months Limited Manufacturer Warranty. Add up to 3 Years extended warranty.
Friendly Service and Support. Manufacturer Warranty Support
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EV Repair Services and Maintenance. EV Parts Supply.
30 Day Returns
Return Your Unused Scooter Within 30 days of Delivery
A SMALL PACKAGE THAT PACKS A PUNCH
The Apollo Air is proof that good things come in small packages. By leveraging our expertise in designing high-end electric scooters, we were able to create an entry-level option with unmatched build quality for its price point. With a large rubberized deck, 10-inch pneumatic tires in the front, and shock-dampening suspension, the Air has revolutionized what entry-level scooters can look like, with all-new comfort, stability, and ease of use. Weighing only 35 LB (38.5 LB for the Pro), the highly portable Apollo Air is perfect for bringing on the bus or train—that is, if you can resist the urge to ride the whole way there. After all, the SUV of entry-level electric scooters was meant for the open road.
INDUSTRY-LEADING QUALITY AT ENTRY-LEVEL PRICES
Unlike the vast majority of entry-level scooters on the market, we didn't sacrifice component quality to give you accessible pricing—we're proudly giving you both. By leveraging our direct-to-consumer supply chain and production scale, we can bring you more for less. That includes aircraft-grade aluminum and single-piece casting, introducing a level of quality that this corner of the market has never seen before. We designed the Air to feel seamless and intuitive, perfect for first-time riders. Every aspect of this scooter—from the wide and solid handlebars to the square profile of the tires—was chosen for its unmatched level of stability and simplicity. So hop on and ride away. Whether its your first or hundredth ride, the Air will elevate your experience to new heights.
PERFORMANCE THAT THRILLS
Feel the thrill of instant acceleration on the Air. Our base model can reach a top speed of 15 MPH (25 KMH) powered by a 250W motor, so you can easily keep up with most cyclists. The Air Pro offers extra performance for more demanding riders, with a top speed of up to 18 MPH (30 KMH) powered by a 350W motor. With swift acceleration across the board, both models will meet any new rider's need for speed.
EVERYDAY RANGE FOR CASUAL COMMUTERS
Packed with 36V 7.6aH and 10.4aH batteries, the Air and Air Pro boast 12 and 18 miles of range, respectively. Between its solid range, unparalleled portability, and affordable price point, this beauty was made with commuters in mind. It's unbelievably easy to transition from the roadway to the subway, covering the distances you need on your scooter and enjoying the rest of the ride with your Air folded neatly at your side. Allow the Air to effortlessly fill the gaps in your commute.
SCOOTER RIDING 101: THE MOST INTUITIVE RIDE
The name "Air" is just as much about the feeling of riding this scooter as it is about its portability. Both the Air and Air Pro offer front suspension—a spring system in the standard model and double fork in the Pro—making them two of the most comfortable models in this category. But we didn't stop there. Both models feature a 10-inch pneumatic tire in the front for added comfort and a large rubberized deck with plenty of room for standing. The combination of premium shock absorption and large, sturdy tires makes the Air one of the most stable scooters we've ever had the pleasure of riding.
DESIGN THAT DELIGHTS, DURABILITY THAT DELIVERS
The Air may be compact, lightweight, and easy to ride, but it's still built like a tank. With a solid body of aircraft-grade aluminum, it boasts a max load of 220 LB (100 KG) to support a wide variety of entry-level riders. Come rain or shine, the Apollo Air is ready for you. This IPX4-rated scooter can withstand more than a few splashes due to its extended back fenders for complete wheel coverage and rubberized deck that offers great grip. Plus, you'll look stylish regardless of weather thanks to its visually pleasing pattern. And don't even get us started on its uniquely durable design, able to navigate the potholes and uneven sidewalks of your daily commute with ease. The Air offers a long, solid handlebar for unfaltering stability, a secure, easy-to-use folding mechanism for zero wobbles, and a clean design with no protruding screws or cables to derail your ride. Weighing only 35 LB for the base model and 38.5 LB for the Pro, this small package packs a major punch, while offering you a cloud-like experience.
All Apollo Scooters (“scooters”), are covered with a limited warranty against manufacturing defects for a period of one year (12 months), starting on the day the scooter is received by the customer. This limited warranty coverage is only applicable in the following conditions:
Only the original purchaser (name listed on the shipping address) is entitled to the limited warranty coverage which commences on the day the scooter is received by the customer. The warranty period is terminated on the first day of the second year of ownership, or when the scooter is resold or transferred to another individual (warranty is by no means transferable under any circumstances).
The limited warranty is only applicable to the list of covered components, which includes the following:
Lithium ion battery
Motor and motor hub
LCD display and wiring
The warranty is applicable for the following components only if defects are reported within the first 30 days or 10KM of use (whichever comes first):
If the defect is not reported within this period, the components will not be covered by warranty. Instead, customers will be able to purchase spare parts at wholesale price and will be required to cover any associated shipping expenses.
Any defect report must include an image or video, proving the existence of the defect. When a defective component is reported and the Apollo engineering team validates the existence of the defect, Apollo will, in its sole discretion, either:
Repair the defective component at an Apollo service centre (labour included)
Replace the defective component with a new component (free shipping and part included)
IT REMAINS THE SOLE DISCRETION OF THE APOLLO ENGINEERING TEAM TO DETERMINE WHETHER THE CORE COMPONENT OR SCOOTER ARE DEFECTIVE AND IF THEY ARE COVERED BY THE LIMITED WARRANTY.
All products are shipping within 6 business days once the purchases have received final approval. We do our best to ship products the same day, when possible. Orders that arrive before 12pm PST are often shipped the same day, when inventory is stocked at our retail location. Most of our electric scooters and bikes are shipped through UPS of Fedex ground services and delivery times range from 2 to 5 days in Florida and Eat cost, and from 8 to 15 days on the west coast. Call for a more definitive delivery estimation. We do offer express delivery through UPS, Fedex and USPS. We do not ship outside of the US, and cannot ship battery operated products to Alaska and Hawaii at this time.
Our mission is your satisfaction with your buying experience from SimplyEV. However, if you need to return an item we are here to help.
30-Day Return Period for Electric Scooters & Bikes
Any item purchased fromSimplyEV.com.commay be returned within (30) thirty calendar days from the date delivery of the item to you was completed, if the item remains new, unused, unopened, in its original packaging complete with all originally included materials and all tags still attached to the items. Upon receipt, processing, and inspection of the returned item, we will refund the purchase price, minus discounts, and credits, minus all shipping costs, outbound and return, to you subject to the following terms and conditions:
If you have removed the tags, used the products, or have destroyed the original packaging, we might be unable to accept the return. We reserve the right to refuse your return or exchange request, and the right to charge a restocking fee and other handling costs based on our sole and exclusive discretion.
SimplyEV may charge additional fees for any accepted product returns which are found to be damaged upon receipt and inspection by SimplyEV.
A prepaid return label will be supplied upon request. Please use this label and contact the shipping company for a pickup or drop-off. If insurance is not included in the shipping it is the responsibility of the customer to obtain the required signatures to validate the insurance policy. The customer can use their shipping company of choice but SimplyEV will not be responsible for lost or damaged products. It is at the customers discretion to purchase insurance for the package.
Should the customer believe any items to be defective the customer must bring this to the attention of SimplyEV prior to use. Once the product has been used it can no longer be returned for a refund and defective items would be covered under manufacturer warranty.
Once your returned product is received and inspected, we will notify you of the approval or rejection of your refund. If the return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.A restocking fee of 10% will be deducted from your refund.If the return is rejected due to not meeting the terms of this policy, we will hold the product until you provide payment for shipment of the product back to you. We will only hold rejected returns for 30 days from the date we receive the product back from you.
Non-defective items that are returned opened and within the item’s return policy period (10% restocking fee will apply).
*Please note, a 10% restocking fee will be applied on returns of Dirt eBike and eMoped regardless if the item has been opened or not or if you change your mind while the item is in transit to you and this is to help us recoup some of the shipping fee that is incurred, we will try our best to process any requests to cancel your order but this is NOT guaranteed.
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
SimplyEV takes no responsibility for returned items that do not reach us. We strongly suggest that the customer insures any shipped packages for the minimum cost of the products.