|Range (Urban)||Up to 125 miles|
|Screen||3.2inch IPS color|
PIN Code to start Flluid's dashboard
Abus rear wheel lock
Embedded GPS tracker*
Delivery & Returns
Delivery & Returns
Our mission is your satisfaction with your buying experience from SimplyEV. However, if you need to return an item we are here to help.
30-Day Return Period for Electric Scooters & Bikes
Any item purchased from SimplyEV.com.com may be returned within (30) thirty calendar days from the date delivery of the item to you was completed, if the item remains new, unused, unopened, in its original packaging complete with all originally included materials and all tags still attached to the items. Upon receipt, processing, and inspection of the returned item, we will refund the purchase price, minus discounts, and credits, minus all shipping costs, outbound and return, to you subject to the following terms and conditions:
If you have removed the tags, used the products, or have destroyed the original packaging, we might be unable to accept the return. We reserve the right to refuse your return or exchange request, and the right to charge a restocking fee and other handling costs based on our sole and exclusive discretion.
SimplyEV may charge additional fees for any accepted product returns which are found to be damaged upon receipt and inspection by SimplyEV.
A prepaid return label will be supplied upon request. Please use this label and contact the shipping company for a pickup or drop-off. If insurance is not included in the shipping it is the responsibility of the customer to obtain the required signatures to validate the insurance policy. The customer can use their shipping company of choice but SimplyEV will not be responsible for lost or damaged products. It is at the customers discretion to purchase insurance for the package.
Should the customer believe any items to be defective the customer must bring this to the attention of SimplyEV prior to use. Once the product has been used it can no longer be returned for a refund and defective items would be covered under manufacturer warranty.
Once your returned product is received and inspected, we will notify you of the approval or rejection of your refund. If the return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. A restocking fee of 10% will be deducted from your refund. If the return is rejected due to not meeting the terms of this policy, we will hold the product until you provide payment for shipment of the product back to you. We will only hold rejected returns for 30 days from the date we receive the product back from you.
Non-defective items that are returned opened and within the item’s return policy period (10% restocking fee will apply).
*Please note, a 10% restocking fee will be applied on returns of Dirt eBike and eMoped regardless if the item has been opened or not or if you change your mind while the item is in transit to you and this is to help us recoup some of the shipping fee that is incurred, we will try our best to process any requests to cancel your order but this is NOT guaranteed.
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
SimplyEV takes no responsibility for returned items that do not reach us. We strongly suggest that the customer insures any shipped packages for the minimum cost of the products.
My wife and I have been avid cyclist for years. We rode some ebikes last year and got hooked. We research for the best quality, long haul ebike and settled on the Fuell Flliud S1. We took delivery of the second ebike 3 days ago, and feel compelled to compliment Fuell for putting together these exceptional bikes. This is an outstanding designed with excellent components. Round of applause for the thought and care that went into this project. Our first ride up a mountain road in the evening light of an early spring day, left us grinning ear to ear. Big ride, lots of power, and no issues straight off the delivery truck.
All products are shipping within 6 business days once the purchases have received final approval. We do our best to ship products the same day, when possible. Orders that arrive before 12pm PST are often shipped the same day, when inventory is stocked at our retail location. Most of our electric scooters and bikes are shipped through UPS of Fedex ground services and delivery times range from 2 to 5 days in Florida and Eat cost, and from 8 to 15 days on the west coast. Call for a more definitive delivery estimation. We do offer express delivery through UPS, Fedex and USPS. We do not ship outside of the US, and cannot ship battery operated products to Alaska and Hawaii at this time.
Under the United States' Federal Electric Scooter Regulations, our scooters are considered street legal, and because of this are viewed as bicycles, not motorized vehicles. PLEASE NOTE, it is important for you to check your state, county, and local laws to ensure that you are riding legally and safely. For Other Countries and Regions, as laws and regulations differ greatly between countries, we ask that you check your local laws to make sure you are riding legally and safely. We are happy to provide assistance with registering your electrical scooter when required.
All products are shipping within 6 business days once the purchases have received final approval. We do our best to ship products the same day, when possible. Orders that arrive before 12pm EST are often shipped the same day, when inventory is stocked at our retail location.